My First MailChimp Newsletter

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Last updated Jan 3, 2019

Are you about to send your first MailChimp newsletter and not too sure where to start?

Many small business owners over-estimate the nuisance factor of emails and under-estimate their potential to grow business. This is particularly felt at the time of sending the very first email. You may feel a bit strange about sending an email to people who aren’t expecting it and haven’t received one from you before.

So where do you start?

There’s three items to include in the very first newsletter

  • Welcome
  • Explain how they came to be on your list and what to expect
  • Have the unsubscribe function front and centre

Australian Privacy Principles

Firstly, ensure the list you are sending to complies with the Australian Privacy Principles. This is much easier than what many small business owners think.  Knowing and adhering to the four key guidelines outlined in this article will have you covered. If in doubt, feel free to contact us at DIY Digital.


This can be as simple as:
Welcome to our first <name of business> newsletter.

Explain how they came to be on the list and what they can expect

Segmenting the list according to categories and giving a relevant explanation to each segment is often a good plan.

Below are four examples.

Family and friends example 1

Email subject line:
<You Name> new venture

Email message:
Welcome to my first <name of business> newsletter.

<business name> is my new business which specialises in <product/service>. How exciting is that! I’ve had a great time so far and hope you’ll want to keep up-to-date with my new venture.

By putting your name in the subject line your friend or family member knows from the start they are receiving this newsletter because they are known to you and you are letting them know about your new venture or new business.

See an example of the full newsletter here.

Family and friends example 2

Email subject line:
Why not support a local Fringe Show?

Email message:
Hello! By fair means or foul, you have somehow found your way into my address book and yes I am selling something…it’s my Fringe show.

This was a sent to people this artist personally knew and she found a fun and creative way to open up a dialogue with her friends to encourage them to support her show.

Expo or Conference attendees

Email subject line:
Hello from <name of conference or expo or trade show>

Email message:
I really enjoyed being an exhibitor at the <name of conference or expo or trade show> last week. I hope you enjoyed the networking as much as I did.

See an example of the full newsletter here.

This was a sent to people who had attended the same expo as the exhibitor. It’s clear to the recipient they are receiving this email because they also attended this expo. It’s important an email like this is sent within a week of the expo or conference finishing.

Current and past customers or clients

Email subject line:
Hello from <name of business>

Email message:
Thanks for being a supporter of <business name>. We’ve appreciated your patronage and look forward to an exciting year ahead as we build our team of expert <professionals>. We’ll be sharing our new exciting offers with you, our product launches and or course showcasing our latest projects.

Your current and previous customers are likely to want to know what you are doing – many small business owners shy away from showing off – but if you don’t show off your products and services to your customers who will?

Have the unsubscribe function front and centre

As a business owner you want to build and grow your email list as much as you can. But having people who have no or little interest in your product or service is not useful to you.

It’s good practice to include a very clear and prominent opt out on the very first email being sent to someone.

example 1

We’d love to keep you up to date with our activities.  We send a newsletter once a month. However if you don’t want to receive a newsletter from us, please unsubscribe here.

Or, if we’ve got the wrong email address for you please update your details here.

example 2

New things are happening all the time at <business name> and we’d love to keep you up-to-date with the excitement. However if you’d rather not receive newsletters like this in the future, please unsubscribe here.

The unsubscribe function will be in every email thereafter, usually in the footer. But for the very first email it is recommended to put it front and centre to allow the person to gracefully exit from your email list.

The Benefits

Email marketing is a very cost effective online marketing channel to convert leads to customers, re-establish patronage from previous customers and get new customers through referrals. It’s great for bricks and mortar shops, professionals (eg. accountants, physiotherapists, hairdressers) and consultants.

Still need more help?  Attend one of our upcoming seminars.

Get in touch

Use the contact form or send us an email.  We’ll get back to you within 1 working day.

Better yet, call us on 0400 835 161 and let’s have a chat.

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© 2018 DIY Digital

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